FORMEX Swiss Made Watches

Yes.&#xA0;When you order a watch on a strap or a stainless steel bracelet, we always ask you to provide your wrist size (<a href="https://formexwatch.com/blogs/formex-world/how-to-measure-your-wrist-size-formex/" rel="noopener noreferrer" target="_blank">what&apos;s my wrist size?</a>). This way, we can pre-size the strap or bracelet for you, allowing you to try on the watch right out of the box. Please be aware that adjusting the length yourself would void eligibility for a free return and full refund.Stainless steel bracelets can be shortened or lengthened with the Formex screwdriver provided in the box. If you need extra links, they are available online: <a href="https://formexwatch.com/collections/accessories/?_bc_fsnf=1&amp;FILTER=STRAPS" id="isPasted">https://formexwatch.com/collections/accessories/?_bc_fsnf=1&amp;FILTER=STRAPS</a>Do not hesitate to watch our instructions videos to see how to adjust your bracelet: <a href="https://youtube.com/playlist?list=PLFDUVWldy2JeegTbVfU7rLbOk36RgmUYx&amp;si=7H_orSKxt1CdE8cU" id="isPasted">https://youtube.com/playlist?list=PLFDUVWldy2JeegTbVfU7rLbOk36RgmUYx&amp;si=7H_orSKxt1CdE8cU</a>&#xA0;

Yes. When you order a watch on a strap or a stainless steel bracelet, we always ask you to provide your wrist size (what's my wrist size?). This way, we can pre-size the strap or bracelet for you, allowing you to try on the watch right out of the box

Can I adjust the strap size myself?

Straps, bracelets & bezels

Who's behind Formex?

What makes Formex watches special?

General

How do I buy a Formex watch or accessory?

Who do I contact if I have questions about the ordering process?

What happens if a model is currently not available?

How can I stay informed about special deals and new model releases?

What level of quality can I expect from Formex?

Shopping Questions

Instructions and technical specifications

I have a question about a watch

Can I change a Formex strap by myself?

Do all straps and bracelets in the online store fit all watch models?

Bezels

Can I pick up my order at your offices?

What happens if I’m not home when my shipment arrives?

Can I track my shipment?

Is my shipment covered by insurance?

Do I have to pay additional taxes and duties when receiving a Formex watch?

Do I have to pay for shipping?

Shipping

Is the Credit Card payment option safe?

What payment options are available?

Payment

Can I add a note to the gift?

Can I have the watch sent to somebody else’s address?

Can I order a Formex with gift wrapping?

Gift Options

I ordered the wrong watch/accessory. What now?

Can I return my watch?

Can I return my strap/clasp/other accessories?

When can I return a watch and expect a full refund?

Can I return my watch if I want to change order modalities?

What happens to my payment after I send the watch back?

Returns

I want to report an issue with my watch

What’s covered by the warranty?

How do I take care of my Formex correctly?

How often should a mechanical watch be serviced?

Service and Repairs

Can I adjust the strap size myself?Updated 9 months ago