What’s covered by the warranty?Updated 9 months ago

Any Formex is protected by a three-year warranty which covers defects or malfunctions, such as manufacturing defects or movement malfunctions, that occur without external influence.

In such a case, please send us the following details by email to [email protected] :

- a picture of the warranty card of your watch

- a video or a picture of the issue

- your shipping address and phone number

Please be aware that if the watch has been opened by a non-official Formex watchmaker or if the issue is caused by magnetization, shock, abnormal use, or neglect, the warranty may not be applicable and service costs and shipping will be charged.