What happens if I’m not home when my shipment arrives?Updated 9 months ago

In Switzerland: the mail man will leave a collection slip in your mailbox, which you can use to pick up your package at your local post office the next day.

International: all orders are delivered upon signature by DHL Express. As soon as your order is shipped, you will receive a confirmation email with a tracking link. DHL On-Demand Delivery allows you to modify certain shipping preferences. For example, you may choose to have your package left with a neighbor if they know you aren't going to be in. Please note that choosing a DHL pick-up location is unfortunately not possible.