Most certainly! We’d love to have a chat with you and offer you a coffee. Please reach out to us before you place your order, using the "Contact us" form on the bottom of this page. You can visit us Monday through Friday during office hours. If you w

<p id="isPasted">Most certainly! We&#x2019;d love to have a chat with you and offer you a coffee. Please reach out to us before you place your order, using the &quot;Contact us&quot; form on the bottom of this page. You can visit us Monday through Friday during office hours. If you would like to come and check out our collections, please call us ahead to make an appointment.</p><p><br></p>

Can I pick up my order at your offices?

In Switzerland: the mail man will leave a collection slip in your mailbox, which you can use to pick up your package at your local post office the next day. International: all orders are delivered upon signature by DHL Express. As soon as your order

<p>In Switzerland: the mail man will leave a collection slip in your mailbox, which you can use to pick up your package at your local post office the next day.</p><p>International: all orders are delivered upon signature by DHL Express. As soon as your order is shipped, you will receive a confirmation email with a tracking link. DHL On-Demand Delivery allows you to modify certain shipping preferences. For example, you may choose to have your package left with a neighbor if they know you aren&apos;t going to be in. Please note that choosing a DHL pick-up location is unfortunately not possible.&#xA0;</p><p><br></p><p><br></p>

What happens if I’m not home when my shipment arrives?

As soon as we ship your order, you will get an E-mail with your tracking information.

<p id="isPasted">As soon as we ship your order, you will get an E-mail with your tracking information.</p><p><br></p>

Can I track my shipment?

Yes, all shipments are insured for the full value by our courier service.

<p id="isPasted">Yes, all shipments are insured for the full value by our courier service.</p><p><br></p>

Is my shipment covered by insurance?

Please contact us by Email at info@formexwatch.com or through our LIVE chat to check if you would need to consider additional taxes and duties for your order. Thank you.

<div data-block="true" data-editor="d7sts" data-offset-key="9moc-0-0" id="isPasted"><div data-offset-key="9moc-0-0"><span data-offset-key="9moc-0-0"><span data-text="true" style="font-size: 16px;">Taxes and duties are included in our prices based on the destination country&apos;s customs regulations. If they are not included, you can see the additional charges which be applied at checkout. &#xA0;</span></span></div></div><div data-block="true" data-editor="d7sts" data-offset-key="5acjl-0-0"><div data-offset-key="5acjl-0-0"><span data-offset-key="5acjl-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="d7sts" data-offset-key="e0i0h-0-0"><div data-offset-key="e0i0h-0-0"><span data-offset-key="e0i0h-0-0"><span data-text="true" style="font-size: 16px;">For the following countries, taxes and duties&#xA0;</span></span><span data-offset-key="e0i0h-0-1"><span data-text="true" style="font-size: 16px;">are <strong>already included&#xA0;</strong>in the price</span></span><span data-offset-key="e0i0h-0-2"><span data-text="true" style="font-size: 16px;">: Australia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, the United Kingdom, and the United States.</span></span></div></div><div data-block="true" data-editor="d7sts" data-offset-key="b9546-0-0"><div data-offset-key="b9546-0-0"><span data-offset-key="b9546-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="d7sts" data-offset-key="bljkt-0-0"><div data-offset-key="bljkt-0-0"><span data-offset-key="bljkt-0-0"><span data-text="true" style="font-size: 16px;">For shipping addresses in Mexico, orders are limited to a maximum amount of USD 1,000.00 in order to avoid any issues with local customs.&#xA0;</span></span></div><p><br><span style="font-size: 16px;">Please contact us by Email at info@formexwatch.com or through our LIVE chat to check if you would need to consider additional taxes and duties for your order. Thank you.</span></p></div><p><br></p>

Do I have to pay additional taxes and duties when receiving a Formex watch?

We are pleased to offer free worldwide shipping on all watch orders. For accessory orders under CHF 200.00, additional shipping costs may apply, which will be calculated at checkout.

<p id="isPasted">We are pleased to offer free worldwide shipping on all watch orders. For accessory orders under CHF 200.00, additional shipping costs may apply, which will be calculated at checkout.</p><p><br></p>

Do I have to pay for shipping?

FORMEX Swiss Made Watches

Shipping

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Who do I contact if I have questions about the ordering process?

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What level of quality can I expect from Formex?