When can I return a watch and expect a full refund?Updated 9 months ago
You have 30 days to send your watch back. However, for an exchange or full refund, the watch must be unworn, which means there can’t be any signs of wear and it has to be in its original packaging with all manuals and warranty cards. Send us an e-mail at [email protected] and we'll send you a return label and instructions. Please do not return your watch by creating your own shipping label as we won't be able to refund shipping costs and taxes/duties that may apply to your return. Watches that show signs of wear will be returned to you and no refund will be issued.