If we haven’t processed your order yet, you can use your Formex account to cancel your order and change it. You can also contact us by email to [email protected] or in the live chat. WATCHES. You have 30 days to send your watch back. However, f
Yes. You have 30 days to send your watch back. However, for an exchange or full refund, the watch must be unworn, which means there can’t be any signs of wear and it has to be in its original packaging with all manuals and warranty cards. Send us an
All accessories are consumables and are not eligible for free returns. If you opt to return accessories separately from your watch order, kindly be informed that you will bear the responsibility for the return shipping expenses. To streamline the pro
You have 30 days to send your watch back. However, for an exchange or full refund, the watch must be unworn, which means there can’t be any signs of wear and it has to be in its original packaging with all manuals and warranty cards. Send us an e-mai
If your order has not been shipped, you can cancel your order and place it again. However, if you would like to return your watch to change an order modality, such as change of payment method or similar, shipping cost will be deducted from your refun
After we checked your watch for any signs of usage, we will refund your amount paid to the same initial payment method.